RETAIL INSIGHT

By Katie Rork

Top Tips for a Digital Refresh

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Experts say consumer online habits have shifted 10 years in just 12 months thanks to the pandemic. Ian Newton, general manager, Flooring 101 in California, and Tom Urban, general manager Great Lakes Carpet & Tile in Florida, share their experiences with the shift to digital. Carole Cross, owner and CEO of Mobile Marketing, a digital agency based in Royersford, Pennsylvania, gives some top tips to boost your digital presence.

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