By Kyle Hedin
The entire flooring installation had cupped and had to be removed. Photo: Kyle Hedin.
Hedin discovered that the homeowner's previous floor installation had not included a vapor barrier over the concrete on grade. Photo: Kyle Hedin.
At the time of the install, the client and her husband went out of town to allow for an easier go of it. They returned before the job was completed and noticed there was no underlayment being installed and questioned the installation company about it. The installation company responded that it wasn’t needed, and there would be no issues. We can all see there are issues now, and their concerns were spot on. In Arizona, where I live, the state requires a two-year workmanship warranty on any installation when you are licensed through the state. Anyone doing work over $1,000, including materials, is supposed to be licensed. The worst thing in this instance is that the install was somewhere around two years and two months. I’m not sure if gross negligence can be proven or not, so we will avoid going down that road and focus our attention elsewhere.
Upon closer inspection, mold was found on the cork backing. Photo: Kyle Hedin.
With a degree in digital filmmaking and video production, Kyle Hedin is not a likely fit in the flooring industry. However, after evaluating his skillset in June of 2015, he decided flooring was a great option. With a passion for wood working as a teen, Kyle cold called 30 contractors in his area asking for a job as an apprentice. Two companies got back to him, and after a stint at both, he was out on his own by September 2017. While still very new and needing to learn, Hedin discovered an online community of installers on Facebook that helped him grow his hand skills. What he did notice was that not many of them understood the business side of things. In 2019 the Floor Academy Podcast was born to help craftsmen stop playing contractor and to become businessmen. Each episode is an interview with an expert in the flooring industry or their related field to provide insights into how to grow your business, save you time and put more money in your pocket.